01The 7-day regular-plan offer
CAMTV regular subscriptions have a 7-calendar-day refund window starting when your regular subscription is activated. The offer applies to the 6-month and 1-year regular plans. Submit your request within 7 days of activation if you are not satisfied.
The refund is for the amount paid for the regular subscription. It does not include internet data or hardware or app charges paid to another provider. This policy does not limit any rights you have under applicable law.
02The free 24-hour trial
The CAMTV trial is free and lasts 24 hours from activation on one compatible device. There is no trial fee to refund. Internet data and any app or device costs are separate.
If you choose a regular subscription after your trial, the current prices are ₦40,000 for 6 months or ₦70,000 for 1 year. The free trial does not create a payment or subscription credit. Regular subscriptions remain subject to the refund terms above.
03How to request a refund
Message CAMTV on WhatsApp at +234 806 351 2891 or email camtv01@gmail.com. Include your name, chosen plan, payment receipt or reference, the contact details used for the purchase and the activation date. Briefly describe your reason so we can understand the issue.
We will acknowledge your request, check the payment and activation details, and explain the next step. You can request troubleshooting assistance, but you do not have to wait until the 7-day window expires to ask for a refund. Keep a copy of the message or email showing when you submitted the request.
04Returning an approved payment
An approved refund is returned through the original payment route where possible, or through another verified method agreed with you. We will confirm the amount and the expected processing time when the refund is approved. Actual arrival time can depend on the payment provider or bank.
If payment details are needed to return your money, provide them only through our verified support contact. We will not ask for your bank password, card PIN or payment OTP. Once a regular-plan refund is completed, the related subscription access ends.
05Late requests and payment problems
A request made after the 7-day window may fall outside the advertised satisfaction offer. Contact us anyway if there was a duplicate payment, payment error, non-delivery or a significant service problem. We will review the facts and any applicable legal remedy.
If a Selar payment is pending, check its status before paying again. If a payment completed but setup has not happened, send the receipt to CAMTV so we can match it and resolve the activation issue.
06Expiry, renewals and contact
Your subscription runs for the duration purchased. You can choose not to renew when it expires. Letting a plan expire is different from requesting a refund and does not automatically create a refund entitlement.
Contact Content Assets Media Solutions at camtv01@gmail.com or WhatsApp +234 806 351 2891 for refund or payment questions.
Questions about this policy?
Contact our team before you pay, or ask for help with your existing plan.